Legal
Delivery policy
Draft. This wording is not final, and a lawyer must approve it before publication.
Where we deliver
Majdal Shams and six nearby villages in the northern Golan Heights:
- Majdal Shams
- Neve Ativ
- Ein Qiniyye
- Mas'ade
- Buq'ata
- Odem
- El-Rom
Delivery or pickup
Delivery: a GoPlus driver brings the order to your door. You pay the driver in cash or by Bit.
Pickup: you order from one shop, collect it yourself and pay at the shop. There is no delivery fee. The shop's address is shown once it accepts the order.
When
We deliver during each shop's opening hours, shown on the shop's page. Once the shop accepts, updates come by text message and on the order page.
What it costs
The delivery fee is set for each village and shown before you confirm.
An order from more than one shop: each shop after the first adds a small fee on its own line.
At busy times a fee for the driver may be added, also on its own line. We never charge anything that was not shown before you confirmed.
For now, all the shops in one order must be in the same village.
At the door
Every order comes with a four-digit code. Say it to the driver at the door, so we know the order reached the right person.
Late or wrong
A late, incomplete or wrong order: call or WhatsApp us, and we refund or replace it.